The family received a leased, spoke with a "rental agent" on several occassions and paid for the “rental” using PayPal. The day before their scheduled arrival, the "rental agent" confirmed that keys would be waiting at the property.Unfortunately, after driving 9 hours, when they arrived at the propoerty, they found another family already in the home.
So seeing our agency sign, they called and were told that the property owner has agreement with our brokerage and no one us. This being during the height of rental season, there was not a very good chance of finding last minute accomodations for 4 nights. However, a few of us got on the phones and contacted other rental agencies. Fortunately, another agency had a property available and the family was able to have their vacation.
Take heed - if it sounds to good to be true, it usually is. Craigslist scams are becoming more frequent and not just in this area. For services to be provided at some future date, before sending money, always make certain that you're dealing with a reputable business or, if an individual, that they are authorized to provide such service.